For fixed bookings, a deposit of EUR 255,- (without charges for the beneficiary) to the Dolomitenbank Osttirol-Westkärnten HGS Gmünd (IBAN: AT 83 4073 0500 4957 0000, BIC: OVLIAT21XXX). The payment must be made within 14 days of booking.

Cancellation Policy:

In case of cancellation up to 8 weeks before arrival, the deposit less the administration fee will be refunded. Less than 8 weeks before arrival, the deposit shall be forfeited in our favor. If the holiday is canceled within 3 weeks before arrival, the full amount is due, with a deduction of EUR 15,- for adults per day for consumption; these conditions apply also in case of early departure. Moreover, the special conditions apply according to Austrian Hotel Regulations.

Arrival and departure:

Rooms and apartments are ready for occupation on arrival from 14 o’clock and must be vacated by 10 o’clock on departure day.

Payment:

You are welcome to pay in cash with us, or transfer the amount before arrival. For further questions please contact us at any time!